Frequently Asked Questions

Do we do gift vouchers?

Yes, we offer gift vouchers in store and online. Vouchers can be paid for via credit card by phone, online, or in store and posted out.

Do we do valuations?

All Irish Insurance companies require Irish valuations. We do valuations for antique and vintage jewellery by appointment only. Ring 021 4774754 for more details. Valuations start at €150. 

What are our opening hours?

Our Kinsale store is open Monday to Saturday, 11.00 to 17.00 Sundays 14.00 to 17.00

Last viewing is 17.00 because it takes time to try on rings and find the perfect one that suits you. 

What is the cost of cleaning diamond rings/bracelets/necklaces?

A cleaning service for the above diamond items is available from Monday to Friday. The cost for this service is €10 per item of jewellery.

What is the cost and time length of repairs?

We do not repair items which were not bought from us. 

Do we take deposits?

Yes. An initial deposit of 20% of the full price is taken and regular payments are accepted for up to 3 months after this. The item remains in store during this time period.

What is our exchange policy?

Goods, except earrings, can be exchanged for a credit note or another item within 30 days, with proof of purchase. No cash refunds.